88fe's Privacy Policy
Protecting your personal information is our top priority. Read this policy to learn what information we collect, how we use it, and what your rights are.
Introduction and Purpose of the Policy
This privacy policy sets out our commitment regarding the collection and processing of information from users of the 88fe platform.
1.1 Scope of This Policy
88fe (referred to below as "we", "our", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy describes our practices regarding the management of information collected from you when you visit our website 88fe.bar, create an account, or use any of our services.
Please read this policy carefully. By using this platform, you consent to the information collection and processing methods described below. If you do not agree with any condition of this policy, you are requested to refrain from using our services.
1.2 Coverage of the Policy
This privacy policy applies in the following situations:
- When you browse the 88fe website or log in to your account
- When you participate in our gaming services, slots, cricket betting, or live casino
- When you carry out deposit or withdrawal transactions (via bKash, Nagad, Rocket, or bank transfer)
- When you contact our customer support team
- When you participate in our bonus or promotional offers
What Information We Collect
We collect only the information that is necessary to provide you with the best quality service.
2.1 Registration and Identity Information
Information you provide when creating an account includes:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- Password (stored in encrypted form — never viewable in plain text)
- Preferred currency (Bangladeshi Taka / BDT)
2.2 Identity Verification (KYC) Information
To ensure secure transactions and responsible gaming, we may in certain cases request identity verification (Know Your Customer or KYC). This may include images of a National ID (NID), passport, or driving license. This information is used only for the necessary verification process and is stored with the highest level of protection.
2.3 Financial Transaction Information
For payment processing, we collect the following information:
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history — records of deposits and withdrawals
- Bonus and promotion-related activity
Full payment card or bank account numbers are not stored directly on our servers — they are processed as encrypted tokens.
2.4 Technical and Usage Information
Our platform automatically collects the following information:
- IP address and device type
- Browser type and version
- Pages visited, session duration, and click data
- Cookie and similar tracking technology data
- Referrer URL (the source from which you arrived at our site)
2.5 Gaming Activity Information
To ensure fair play on the platform and to monitor responsible gaming behaviour, we store gaming session data, bet amounts, win/loss records, and game selection patterns. This information is used to improve your experience and to identify problematic gaming behaviour at an early stage.
Purpose of Information Use
We use your information only for specific and lawful purposes.
| Purpose | Type of Information Used | Legal Basis |
|---|---|---|
| Account management and service delivery | Identity, contact, and transaction information | Contractual obligation |
| Payment processing and fraud prevention | Financial and technical information | Legitimate interest |
| Identity verification (KYC) | Government ID information | Legal obligation |
| Customer support delivery | Contact and gaming information | Contractual obligation |
| Responsible gaming monitoring | Gaming activity information | Legitimate interest and consent |
| Platform development and analytics | Technical and usage information | Legitimate interest |
| Promotional communications (subject to consent) | Contact and preference information | Consent |
3.1 Marketing Communications
We do not send you any promotional messages without your consent. You can withdraw consent for marketing communications at any time in your account settings. However, transactional messages and urgent account security notifications will always be sent — these cannot be turned off, as they are essential for your protection.
Information Protection and Security
We ensure the security of your information using industry-standard technology.
4.1 Encryption Technology
All data transmission on our platform is protected by SSL (Secure Socket Layer) encryption technology. All information exchanged between your browser and our servers remains encrypted, making it impossible for third parties to read.
4.2 Server Security
Our server infrastructure is secured through firewalls, intrusion detection systems, and regular security audits. Industry-standard hashing and encryption algorithms are used for storing sensitive information.
4.3 Access Control
Your personal information is accessible only to staff members who require it to carry out their specific responsibilities. All internal access is logged and reviewed regularly.
4.4 Response to Security Breaches
In the event of a data security breach, we will immediately notify the affected users and take the necessary steps to mitigate any harm. You can contact us at [email protected] in such cases.
Cookies and Similar Technologies
We use cookies to improve your browsing experience and to ensure the functionality of the platform.
5.1 Cookies We Use
- Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification, and saving language preferences.
- Functional Cookies: For remembering your preferences and settings — such as your preferred game category or display language.
- Analytics Cookies: For monitoring and improving platform usage — which pages are visited most or where users encounter problems.
5.2 Cookie Controls
You have the option to accept or reject cookies by changing your browser settings. However, if you reject essential cookies, some core platform features — particularly the login and payment process — may not work correctly. Allowing essential cookies is required to use your account on 88fe.
Information Sharing and Third Parties
We do not sell your information. Sharing information with third parties is done only in limited and specific circumstances.
6.1 Service Provider Partners
To operate our services, we work with certain trusted third-party service providers, including payment processing companies and technology infrastructure providers. Our agreement with each of these partners includes conditions for the protection of your information. They may use the information only for specified purposes and may not use it for any other purpose or share it with third parties.
6.2 Legal Obligations
We may be legally required to disclose your information in the following situations:
- As part of a court order or lawful legal process
- To assist in a legitimate investigation by government authorities
- At the request of authorities to prevent financial fraud or money laundering
- To protect the rights and property of ourselves or other users
6.3 Business Transfers
If 88fe undergoes a merger, acquisition, or sale of assets, your information may form part of that transaction. Prior to such an event, we will notify you by email and through a public notice on the platform.
6.4 What We Do Not Do
We never do the following:
- We do not sell or rent your personal information to third parties
- We do not share information with advertising networks
- We do not carry out profiling or automated decision-making without your consent
Information Retention Period
We do not keep your information longer than necessary.
7.1 Information for Active Accounts
All necessary information is retained for as long as your account remains active. For your convenience, the complete transaction history is available at any time from your account dashboard.
7.2 Period After Account Closure
After an account is closed, certain information must be retained for a specified period for legal and regulatory reasons:
- Financial transaction records: for the period required under financial regulatory rules
- Identity verification documents: in accordance with applicable legal regulations
- General account information: for the necessary period from the date of account closure
Once the above time periods have passed, all personal information is securely deleted or anonymised.
Your Rights and Choices
You have specific rights over your personal information that we respect.
Right of Access
You have the right to request a complete summary of what information we hold about you.
Right to Correction
You have the right to request correction of any inaccurate or incomplete information in your profile.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal data — however, this may not apply where legal obligations exist.
Right to Restrict Processing
In certain cases, you have the right to request that we restrict the processing of your data.
Right to Object
You have the right to object to the processing of your data for marketing purposes or on the basis of legitimate interests.
Right to Data Portability
You have the right to receive the data you have provided in a structured, commonly used, and machine-readable format.
8.1 How to Exercise Your Rights
To exercise any of the above rights, please email us at [email protected] or contact us via our 24/7 live chat. After receiving your request, we may ask for some information for verification purposes to confirm that the request is being made by the actual account holder.
Protection of Minors
88fe is strictly prohibited for anyone under the age of 21.
9.1 Age Verification
88fe is an adult platform — for users aged 21 and above only. We verify age at the time of registration, and age is further confirmed through identity documents during the KYC process. We do not intend to collect data from anyone under the age of 21.
If we become aware that a minor has registered on our platform, that account will be immediately closed and all associated data will be securely deleted.
9.2 Request to Parents and Guardians
If parents or guardians believe their minor child has registered on 88fe, please contact us immediately at [email protected]. We will take the necessary steps promptly.
Policy Changes and Updates
We may update this policy from time to time.
10.1 Notice of Changes
If any significant changes are made to this privacy policy, we will notify you at your registered email address and display a clear notice on the platform. For minor changes, this page will be updated.
10.2 Consent to Updated Policy
Continued use of the platform after receiving notice of changes will indicate that you have agreed to the new policy. If you do not agree with the updated policy, you have the option to close your account.
Contact Us
Contact us for any questions or requests related to the privacy policy.
Get in Touch with the Privacy Team
Our support team is always ready to assist with data access, correction, deletion, or any other privacy-related requests.